Shipping times vary depending on your location and the product ordered.

On average, orders are processed within 1–3 business days and delivered within 7–14 business days.

You’ll normally receive a tracking number once your order has been shipped so you can follow its progress.

AnswerWe have a 30-day return policy. This means you have 30 days after receiving your order to request a return. To be eligible, items must be unworn, unused, with tags, and in their original packaging. To start a return, contact us at sphedlems@gmail.com. If your return is approved, we’ll send you a return shipping label and instructions.

For exchanges, the quickest method is to return the item you have and place a new order once your return is accepted. Please note that sale items and gift cards cannot be returned. For more information: Refund Policy

Answer
You can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible at sphedlems@gmail.com with your order details. If your order has already shipped, you can still make use of our 30-day return policy once you receive it.